Shipping & Return
All online orders will be shipped the next business day. Orders received after 11:30 AM, or during the weekend, will be shipped the next business day. Orders that are shipping via USPS may take one additional day for shipment as our USPS pickup time varies.
All rates are calculated in real-time (by UPS or USPS) on our site on the first page of the checkout process. If you have added items to your shopping cart you will also be able to see estimated shipping rates before proceeding to checkout.
Please note: Additional fees, such as brokerage charges, duties, taxes, and government inspection fees may apply to international shipments. You are responsible for these fees
Free Shipping on Orders over $59+
Retail orders of $59 or more at Enherbalx.com qualify for free ground shipping within the contiguous US. Retail orders shipped to Alaska, Hawaii, Puerto Rico, or Canada must be at least $150 to qualify for free shipping.
Here are the terms and restrictions associated with our offer:
The $59 qualification is based on your merchandise subtotal, after discounts and before tax is added.
International shipping is NOT included in this offer, except as noted for orders going to specified countries that reach a higher minimum order total. You will still be responsible for any additional charges, such as customs brokerage fees and all import duties or taxes.
Free shipping only includes shipments made to addresses within the continental United States, except as otherwise noted for orders that reach a higher minimum order total.
Enherbalx LLC reserves the right to select the carrier when paying the freight.
Enherbalx LLC reserves the right to end or change this free shipping offer at any time.
We not only guarantee the quality of our products, we also guarantee your satisfaction. If you are not 100% satisfied with your order, be assured that, with your assistance, we will resolve the problem quickly and easily. We will promptly issue a refund, credit, or replacement – whichever you prefer. However, we do not refund any special order items or shipping charges.
To ensure that your returns are handled quickly and effectively, please be prepared to provide the order number, invoice number, and a brief reason for the return.
Please follow the brief instructions and requirements listed below:
Customer Service must approve all returns and obtain an RMA number, please call us at 1-763-477-1879 between the hours of 8:00 AM and 4:30 PM PST, Monday through Friday.
To receive full credit, you must contact Customer Service within 7 days upon receipt date. No credit or returns are allowed after 14 days.
No returns will be accepted for special order items.
We go to great lengths to ensure that your order is correct, properly packaged, and well protected. Despite our best efforts, damage sometimes occurs during transit. If any of your items are damaged, please contact us immediately so that we can assist you.
Tracking Your Orders
Tracking your orders placed at Enherbalx.com is easy. Once we have completed your order, you will receive an email from us containing your UPS or USPS tracking number which you can use to track your package at www.ups.com | www.usps.com. You can also track your package through our website by selecting your order from the ‘Order History’ option of your Enherbalx.com account. Each completed order will contain the tracking number and a ‘Track It!’ button toward the bottom of the invoice.